Reiterating to clarify meaning8/2/2023 A common adage states, "Good writing is good thinking." In other words, it is difficult to express yourself well without first knowing what you want to say. Another important factor is how well thought out the message is. This includes grammar, word choice and vocabulary, sentence structure, and organization. ![]() In both written and oral communication, the use of language is the primary determinant of quality of expression. We can assess the quality of expression by considering such factors as content and use of communication medium. Whether to inform, provoke, or persuade, communication's primary purpose is to assign and convey meaning in order to create shared understanding. The quality of written and oral expression determines how effective communication will be in achieving its objectives. effective: Having the power to produce the required or desired effect.Oral communication can also employ visual aids and nonverbal elements, such as body language, to convey meaning.In both written and oral communication, the use of language is the primary determinant of quality of expression.The quality of written and oral expression determines how effective communication will be in achieving its objectives.Face-to-face meetings are personal and should be succeeded by a written follow-up.Message boards allow people to instantly post information to a centralized location.Telephone meetings allow for long-distance interaction.Presentations usually involve audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash.Reports document the activities of any department.Emails provide an instantaneous medium of written communication.Web-based communication, such as video conferencing, allows people in different locations to hold interactive meetings.Here are some examples of different communication channels and their advantages: One drawback to written communications is that they can be misunderstood or misinterpreted by an audience that does not have subsequent opportunities to ask clarifying questions or otherwise respond. Written communication is an effective channel when context, supporting data, and detailed explanations are necessary to inform or persuade others. While written communication does not have the advantage of immediacy and interaction, it can be the most effective means of conveying large amounts of information. Richer media are well suited to complex messages, as well as disturbing messages, since they can provide opportunities to clarify meaning, reiterate information, and display emotions.īill Gates speaking at a school: A speaker giving a large presentation is an example of oral communication. Oral forms of communication can range from a casual conversation with a colleague to a formal presentation in front of many employees. Oral communications tend to be richer channels because information can be conveyed through speech as well as nonverbally through tone of voice and body language. Leanest channels: blog report brochure newsletter flier email.Lean channels: teleconference phone call voice message video.Rich channels: online meeting videoconference.Richest channels: face-to-face meeting in-person oral presentation. ![]() The main channels are grouped below from richest to leanest: For instance, a face-to-face conversation is a rich medium because the receiver can ask questions and respond to the message as they process it. Rich media are more interactive than lean media and provide opportunities for immediate two-way communication. ![]() Channels include oral means such as telephone calls and presentations, and written modes such as reports, memos, and email.Ĭommunications differ along a scale from richer to leaner. Determining the most appropriate channel, or medium, is critical to the effectiveness of communication. In communications, a channel is the means of passing information from a sender to a recipient. ![]() Oral communication tends to be richer than most written communication.Communication channels vary from richer to leaner depending on their degree of interaction.Being able to determine the most appropriate channel of communication is critical to effectively communicating.
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